I bought a floor model fridge with a dent once.Negotiated $400 more off the clearance price and my dent was much smaller. I say take the money. If so, what kind of discount is it going for there? Dents on the corners and edges are tougher to deal with. I'd absolutely return it. Mer info. Either way, Lowe’s “Scratch and Dent” appliances offer the perfect solution for you. Indeed, we've often had appliances delivered to our labs from major retailers like Sears, Home Depot, and Lowe's, and we've n… Appliance Shortage: Why It's So Hard To Buy A New Refrigerator These Days Some shoppers looking to buy new fridges, freezers or washers … Let us know your experience in the comments below. “You could end up with frozen food or, worse, spoiled food.” Otherwise, I would want a new, dent-free fridge. Realistically, two months on down the road you'll have totally forgotten that the fridge even has a dent that you can't see. Although it sounded good at first. I'd look to see if they have this model of fridge on the Sears Outlet site. Item 3, Sears is offering you less than a 20% discount. Inspect the unit for additional damage – If you can find additional damage that was not listed on the item’s tag, you may be able to get an even lower price that takes this additional damage into account. Ask for a bulk-item discount – If you are buying more than 1 appliance at once, some managers will be willing to accommodate you with an additional discount. We are building a house, and sears delivered our fridge the other day. But keep in mind that if you will have to replace the unit soon due to it being outdated or severely damaged (or if you have to sink additional funds into repairing it or buying missing parts) it may end up costing you more money in the long run. According to Tieso, there is no such thing as free delivery. The thing is, I couldn't see the dent before because the fridge was a in a dark position. I would have no problems buying that fridge at a %50 discount. I guess I am a lot more frugal than a lot of you who would insist on a perfect fridge. Find an amazing new refrigerator for your kitchen at Sears. The only concerning thing that I see in your photo is that the gap between the box and the drawer looks wider at the top than the bottom. Instead of purchasing one fridge for $3,000 – you could pick up 2 or 3 for that price. They are still making a profit at that, and don't have to bring out another one -- I don't think they would get what you paid minus $300 as an "as is" sale item. I would think they'd sooner sell it to you at S&D price than deal with the inconvenience of pickup/new delivery, etc. Inspect for signs of internal damage – If external damage is especially great you may want to inquire as to the source of the damage to try and ensure there isn’t any unseen damage to internal parts. It makes me nervous something will happen to my new cabinets. Text Lowe’s – To ask Lowe’s a question about their “Scratch and Dent” appliances or even check inventory near you, you can text 704-313-1818 instead of calling customer service. This is in a place that is invisible when shoved back into the cabinets. Control panels are typically one of the more expensive parts to replace. needinfo1 - It's one thing to choose to shop for a scratch-and-dent appliance in an attempt to save money. However, you paid for a new/undamaged unit. Id ask for cash back plus some sort of warranty. (adsbygoogle = window.adsbygoogle || []).push({}); Like cars, appliances depreciate in value the moment you drive off with them – so why not stay a step ahead of the game and get a deep discount on a dented refrigerator or a dishwasher that got scratched in transport? You would also need it in writing that the warranty would still be fully valid. Both are relatively small, but very noticeable - like if you took a good shot with a nail set. they sell these fridges all day and all week long at the Sears Outlet store for a %40-%60 discount and full warranty. :mad: Your eye is drawn to it everytime you open the fridge. It the gap is actually different at top and bottom, get a new fridge. That sounds like a good move. Ours was absolutely cosmetic- I am not sure yours is based on the description.At minimum request a long warranty but if it bounced too much get a new one. I was wondering whether one of the dent removal systems (intended for cars) would work on the fridge. While we waited for it to be installed, it lived in the garage, where all the workmen were working. Things can get really thrown around for some reason. A scratch is one thing but a dent is another. I noticed right away that on the right side, towards the front, there was a long vertical dent. Add style and functionality to your kitchen with an attractive and versatile new refrigerator. Well when the frig was delivered to us, some how a dent was put in the door of the refrigerator so the driver told me that a dent had been put in the door and that I should contact Lowe's and let them know about it so I did. This cosmetic damage is typically in the form of – you guessed it – scratches and dents. I'm guessing that's okay. Not huge damage, but a lot more wear than I'd expect on the front of a fridge in 9 months time. The OP says the dent is not visible when the fridge is in place and it seems to be working fine AND s/he could use the money. But in this case, you should not accept it...no way. When we remodeled our last kitchen, I bought a brand spankin’ new fridge from Sears. When you check out the listings for your model (or similar ones), you'll see that some of them are listed as "like new" and some are just "reconditioned." If you’re a deal hunter who can’t resist a bargain, you’ll love this idea for saving money on your new appliances. Most of the time these appliances will still have the protective film and corner boards attached, and will otherwise look brand new. Ideally, these appliances are perfectly fine. Therefore, I would be inclined to tell Sears that any deal has to include their having a tech verify that there is no mechanical damage. A quick scan through the Sears Outlet site --- the link below is for the refrigerator page --- showed that D&B/S&D discounts ranged from 32% to 78%. Better still, most scratch and dent appliances still come under their original warranty – making Lowe’s “Scratch and Dent” appliances a better buy than purchasing used on Facebook or on Craigslist. Even if you aren’t renovating homes in bulk – you could still get your entire kitchen set for the price of 1 appliance. Sometimes a minor part may be missing, such as a refrigerator crisper bin or a dishwasher rack. If Dent/Scratch occured during delivery or installation of Refrigerator We request you to contact the dealer or sales channel from where you've purchased the Refrigerator for prompt resolution. Consider the possibilities – Lowe’s “Scratch and Dent” appliances are an especially great option for landlords, home renovators and DIYs looking to save money and … Shop Refrigerators at Lowe's. My husband made a dent in our brand new fridge freezer last weekend. (But note I said "probably not;" I'll come back to this in step 2. Wait for the ice to melt and evaporate. That kind of dent would not be seen unless the fridge was pulled out for cleaning. It doesn’t hurt to ask! Do you want to look at that damage for the next 10 years?? The only things behind that crease in the side might be some tubing, though probably not. You could ask for an extra discount if the item is a very old model, looks like it may have been sitting on the showroom floor for a very long time, or if the appliance is otherwise undesirable in some additional way besides the damage. Second, see if you can get Sears to have a tech check it out if you decide to keep it. If I were convinced that the damage were cosmetic, and invisible when installed (photo looks like maybe you can see a scratch on the lower part of the door, which would be unacceptable to me), I would try to get Sears to give more of a discount than $300. Deliveries are a serious business. 26 cu. You can use a bathroom or auto body plunger to remove dents on flat surfaces of an appliance. I wouldn't have even signed for it and sent it back immediately. Purchase discounted Lowe’s gift cards – This is a great option for saving extra money at Lowe’s no matter what you buy. Here is a link that might be useful: Sears Outlet Fridge Pages, This post was edited by JWVideo on Thu, Apr 4, 13 at 1:35, I recently bought a refrigerator but later I saw this dents when the delivery man has left. My question - is it possible to just replace the door with the dent? Skräddarsy min upplevelse genom att använda cookies. Some signs of internal damage could be a rattling sound when moved, a display or console that is no longer working, or even visible damage you can see from peeking inside around or behind panels and other openings. We also sell extended warranties up to 5 years if required. Shop for Full Size Refrigerators in Refrigerators. (The owner's manual will tell you how to do this.). If Sears wouldn't do that for me, I'd take the replacement unit. If it is the same, this fridge may be worth keeping if they give you enough money. While the photo indicates that the freezer drawer was not bashed, but, put you hand down at the corner. delivery dude tried to pressure me into taking delivery and claiming the damage on warranty. #Winning! We paid $1529 for the fridge. Basically you hot melt glue a stud to the dent, then use a tool that pulls on the stud until failure. Enjoy our low warehouse prices on top name-brand Appliance products with Free Delivery & price match guarantee. Shop & Save on Your Appliances with up to 50% off on Top Appliance Brands only at Same-Day Appliance®. Another thing, if you have the time and live near a Sears Outlet, take a pass through the stock to see what you can find on discounts. Side-by-side refrigerators do have lots of freezer and fridge storage. Following up on what snookums2 just said, it seems to me that there are three things to consider, or, at least, three things I, as a practicing cheapskate, would consider if I were in your situation. If that is all it is, then that location is away from the mechanical parts. I delivered a brand new, black fridge to tenant 9 months ago. "Reconditioned" means that it has been sold and returned and Sears had to fix anything mechanical although it. Since you got it installed, I'm assuming that you or the installers were able to move the height adjustment up and down, but, if you did not, check that. Whether you need new kitchen appliances for a full renovation or are looking for a vacuum, Karl's has every appliance to fit your needs. When it's time to shop for a new fridge, get to Lowe's. It is an American style LG fridge freezer with the stainless steel effect doors. If the damage is completely hidden when the fridge is pushed in, I'd take the money. First, check for obvious damage. So if you can live with some minor cosmetic flaws – and let’s be honest, your kids are probably going to put a dent in the thing within a year anyway – buying your next appliance from the Lowe’s “Scratch and Dent” category may be the ideal money-saving solution for you. Indeed, "free" delivery is often tied to a minimum purchase amount, or the "delivery" service is little more than a drop-off. I have a related question. Alcohol will remove the hot melt from the fridge without damaging the finish. Now Sears will have to remove this refrigerator and bring in another w/o scratching up my new kitchen. To me, that means Sears ought to be offering you at least $500, if not more. It does this because … You should know ahead of time what kind of damage you are willing to accept, which brands you prefer to bring home, what your budget is, and if there are any flaws that you would consider deal breakers. In my situation, the fridge is up against a wall. If you had bought one from the outlet store, somebody at Sears would already have gone through it to verify that there was only cosmetic damage or, if they found any mechanical damage, they would have "reconditioned" the unit before putting out ont he floor for sale. I would send it back and tell them you want $50 off the new one for the hassle and wait. The reason I'm asking is it was a PIA to get this refrigerator inside the house and maneuvered into the kitchen. Canned Air Duster Method. My KA French door refrigerator was installed yesterday and later in the day I noticed a small dent on the left door. I'd request a new one if it were me. Unfortunately, your refrigerator has become bigger and installation has become more complicated. Out of sight; out of mind. Also, check the plastic in the interior of the freezer. If they sell S&D's for 40-50% off, that really stinks they only offered you $300. Third, I would want at least $500 to keep it, more if I found Sears had bigger discounts on similar models at the Sears Outlet store. You can shop from French Door refrigerator appliances to Side-by-Side refrigerators, we have it all! This thread has been a very useful learning experience for me because I have a six or seven year old fridge (in good shape when bought from a scratch and dent place) … How often do you clean under or behind your fridge? You shouldn't feel any cold air. Make the most of a spacious cooking area with a side-by-side unit. From the photo, the damage seems to be a foot long crease on the right side near the front and a slight defomation (bulge) on the outside of the lower front corner. Lowe’s “Scratch and Dent” appliances are appliances that have gotten damaged at some point between the manufacturer and the store, or even at the store itself. This could pose a problem later on if the glass shatters any further.  the delivery dude took it off the truck, took the cardboard off by my front door...and there was a whoppin big dent in the fridge door (from a forklift i would imagine). As I said above, a scratch is generally just cosmetic - a dent may or may not be. If you have a new refrigerator and it has been delivered with a dent in either the fridge or freezer door/s, you need to make a claim within the first 30 days of receiving your refrigerator. It should be the same top and bottom. I was in the unit yesterday and noticed a series of small dents on the door. FREE Local Appliance Delivery Includes: Connection of appliance to existing water connection, drain or external dryer exhaust for washers, dryers, ranges … Sam Pak started in the appliance business at 17 years old delivering and installing appliances. How many days should I wait before the refrigerator. Unplug the refrigerator. Follow up...called Sears about replacing door. It's another thing to buy a brand new appliance and find it has defects - that makes the decision a bit harder. The question is whether there was internal damage done. I'd probably have more of an issue with where it is smashed in at the bottom ... that looks like it got whacked pretty good. If it doesn't completely remove the dent… Scratch and dent refers to brand new, large appliances sold at heavy discounts by third party retailers. When it got delivered, there were two new dents - one on the corner of the right door, and one bottom center of freezer door. "It’s worked in someplace or you are not in business very long," he said. If an appliance was dropped from a forklift or fell off a truck, it may not be in the best working order. Put a straight edge on the front frame at corner, where the seal goes against it when the drawer is closed. It is the front of the frame flat where the gasket pushes against it when the drawer is closed? The guys who do auto body work have a thing called PDR (Paintless Dent Removal). Plan ahead – Before you go shopping, have a plan in mind. Get family buy-in – Don’t forget to check with your spouse first to make sure they are ok with any visible cosmetic damage. This thread has been a very useful learning experience for me because I have a six or seven year old fridge (in good shape when bought from a scratch and dent place) that was delivered with a new dent on the side. The giant scratch that doesn’t bother you at all may drive your husband or wife crazy every time they look at it. Fill one container or bucket with 1 quart of warm water and 1 teaspoon of dish detergent. I'm guessing that the tilt that I see is just an an artifact in perspective in the photo, but check it anyway. I called Sears & spoke with the sales man who I worked with and a new refrigerator is scheduled to be delivered later this week. Some models also come with fancy add-ons such as in-door ice makers, water dispensers, and touch controls. Any advice or similar experiences?? I kept hoping it would die but was given a new life to someone who couldn't afford a new fridge. Consider the possibilities – Lowe’s “Scratch and Dent” appliances are an especially great option for landlords, home renovators and DIYs looking to save money and source a large number of appliances at once. Ideally, these appliances are perfectly fine. However, I noticed the dent straight away as soon as I put in a new window which lets in a lot of light (which makes the dent obvious). 99 $59.99 $59.99 Shop at one of our four New Jersey appliance store locations or check out our online appliance store for great deals on refrigerators, BBQs, dishwashers, air conditioners, and everything in between! Shop all refrigerators from mini fridges, top freezer, bottom freezer to french door refrigerator for less at Walmart.com. "Like new" means it has never been installed in anybody's house but "may" have some cosmetic damage. ), Check to see if the fridge is level. Many of the stores are not charging for delivery (they are charging for removal, cords, some installation, and over 3rd floors). Cooluli Classic Black 4 Liter Compact Cooler Warmer Mini Fridge with AC/DC/USB Power - Great for Bedroom, Office, Car, Dorm - Portable Makeup Skincare Fridge 4.5 out of 5 stars 12,509 $49.99 $ 49 . With a little bit of elbow grease you could even undo most of the damage that caused the appliance to be discounted in the first place. (Your screen name suggests you live near Minneapolis-St.Paul where there are several Sears Outlet stores.). If not, it seems to me that Sears is offering you S&D ("ding and bing") money as though you had purchased an S&D unit. Sears offers free delivery, Costello told us, "to encourage our [customers] to shop for appliances at Sears and purchase from us." I said $100 and immediately realized I'd gone too low on what I was asking for. We bought our refrigerator from Lowe's about four years ago. Have you ever bought a Lowe’s Scratch and Dent appliance? To me, that says the mechanicals probably were not damaged by that dent. Types: Refrigerators, Dishwashers, Washers & Dryers, Ovens & Ranges, Microwaves and more. Open the drawer and look at the door gasket to make sure it isn't torn. Or maybe you’re hoping for a suite of stainless steel appliances on a plain white or black budget. That way, if something does go wrong later on down the road, you’re covered. Sears offered to either replace it, or give us a discount of $300 to keep it. I once had a washer (or dryer...I forget at this point) which was delivered with a small dent on the side which would face the other appliance, so we'd never ever see it; I accepted their $ offer to keep it. Buy products such as GE Appliances GNE25JMKES Slate Series 33 Inch French Door Refrigerator Slate at Walmart and save. Wipe down the dent and the area around it with a clean, lint-free cloth … I think more because, as autofard said, they don't have to come out with a new one and take the first one back. In many cases, damage may be on the side or the back of the appliance – meaning there is no flaw visible to the customer once the appliance is installed in your home, but the retailer can no longer charge full price for it. Enjoy our low warehouse prices on top name-brand Appliance products with Free Delivery & price match guarantee. Ft. Top-Freezer Refrigerator - Stainless steel. I would probably take a S&D discount if it were small without potential internal damage and would be hidden. Then again Sears's warranty service is so horrendous that I might just ask for a new fridge. To me, that crease doesn't look deep enough to have damaged any of that tubing, Those are pretty much just insulation and that is thick enough for the insides to be protected by the insulation from the collision. There is also a slight bulge near the bottom corner as well, but it's a little difficult to see in the below picture. When the fridge is pushed in, you can't see the damage, and it seems to be working fine. Once it was installed I noticed there was a dent in the front. I'd be worried what caused such a large dent and how man-handled it was during transit or whether it fell or something. To connect directly and coordinate with the appliance manufacturer using a top-down approach rather than bottom up traditional retail. No cracks, no big gaps, right? The delivery guys said to accept delivery and take it up with Lowe's. You can then proudly show all your neighbors your brand new dishwasher and boast of the price you paid. Near as I could tell, the discounts were lighter on "like new" than on merely "reconditioned.". If so, would you do it? Shop for your Refrigerator with prices up to 50% off on Top Appliance Brands only at Same-Day Appliance®. $300 is not enough, but cash is cash. Any opinions are welcomed...thanks!! I looked at a dented fridge door for 17 years- it came with the house. That's how much I'd want to keep it. You could save as much as 70% on your new microwave, fridge or stove by heading to a Lowe’s near you (or if you’re lucky enough to live near it, the outlet in Monrovia, California) to look for some of their “Scratch and Dent” appliances. In other words, their loss is your gain! Think smart – Some scratches may even be able to be repaired with appliance paint, and there are even some methods to fix dents such as with a dent puller. told him he's dreamin', bring me back a new fridge tomorrow or cancel the order That's no small dent. Item 2, Did you buy an extended warranty on this unit? That goes a ways toward filling it with groceries. Model: NS-RTM18SS7. Consider the long-term value – When looking at a particular unit, it may be tempting to go for the lowest price with the most damage. The manager may be desperate enough to get rid of the unit that they will accept your offer. Salesman said its not possible because of warranty issues & integrity of seal on the door. Help: Fullsize fridge/freezer-Frigidaire, Electrolux or Thermador? Be aware of deal-breakers – You will probably want to avoid any appliances with cracked glass screens or control panels. That is, a $300 discount on a $1529 purchase is about 19% off. While the name may be a little off putting, scratch and dent appliances are large appliances such as refrigerators or ovens that are new off the assembly line but may feature some cosmetic issues such as damaged packaging or minor dents … Free shipping on orders over $35! When I called, the manager asked what I wanted as an additional discount. Check the settings for the fridge and freezer (you should find the dials for both in the fridge somewhere). We have the selection of refrigerator sizes that'll suit your every need, from small refrigerators perfect for apartments to large-capacity refrigerators that can accommodate a large, hungry family.. Refrigerator Types. Genom att fortsätta använda vår hemsida eller app samtycker du till att Houzz-gruppen använder cookies och liknande teknologi för att förbättra vår produkt och service, ge mig relevant innehåll och göra min upplevelse personlig. You are probably going to have that refrigerator for 10 years or more. ft. 3-Door French Door Smart Refrigerator with InstaView Door-in-Door in Stainless Steel Bringing innovation and distinctive design Bringing innovation and distinctive design together, LGs new refrigerator with InstaView Door-in-Door will enhance even the most beautifully crafted kitchen. Identify all flaws – Make sure to locate and identify all flaws before purchasing – you don’t want to assume the only issue is the large dent in the back only to get home and spot the big scratch across the front. SKU: 5161200. Some sources to look for discounted gift cards include eBay, Facebook Marketplace, or gift card apps like Raise. Sorry to thread hijack, but I noticed a dent on my new $3k fridge a couple of months after it was delivered. That LG Pedestal Sidekick washer requires 34 different connections, for example. I requested for a replacement but they failed to inform me when they will goin to replace the item. Finally ridding myself of my Bluestar hood, Please help in choosing column fridge/freezer for my kitchen reno. We got our $2-3k counter depth fridge for $1600 because of a dent a couple years ago, and we also got a scratch & dent dryer for maybe $200 off (it was around $600) because of a dent that I honestly am not sure where it is. $300 is not worth it to keep it. Ask for an extra discount – There are some cases where you may be able to negotiate for an even lower price. Years later after owning his own retail store he in 1995 thought there was a better way. “They may have been dialed all the way down or all the way up, so this is especially important,” notes Boscherini. They delivered it to our house a week or two before it was installed. Consider extra protection – If an extended warranty or optional service plan is available, you may want to take advantage of purchasing this extra cost – just in case. If they will not agree to that, I would be inclined to make them the the unit back. I'd ask for a new fridge. And, the reason my suggestion to the OP to just accept it and take the money is because, until I read this thread, I'd completely forgotten about the dent. Item 1: check for obvious physical damage that will affect use of the fridge. Be prepared for a little extra work – Delivery and installation is typically going to be on you, as well as removal and haul away of your old appliance. If you see any of these signs, you may want to move on to another appliance instead. Unlike many scratch and dent, and factory seconds outlets, we provide a 12 month warranty for Fisher & Paykel & Haier appliances and manufacturers warranty on Electrolux, Westinghouse, Simpson, Kelvinator, Chef, BeefEater, EvaKool, Vintec, ChiQ, Beko, Teka, Sharp, Dishlex, Euro and more. GE Cafe Ranges - backlit/illuminated knobs? User rating, 4.5 out of 5 stars with… I am, to put it mildly, annoyed. Know what to expect – Discounts range from 25% to 70% – with an average savings of around 40-50% off. "may" have cosmetic damage. New refrigerator will come Friday. As it does, the dent should disappear. The money sounds really nice to me, I just don't want to make a shortsighted decision. 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'S manual will tell you how to do this. ) against it the. Important, ” notes Boscherini and corner boards attached, and Sears delivered our fridge other! I could n't see the damage is typically in the photo indicates that the warranty would still be fully.! With 1 quart of warm water and 1 teaspoon of dish detergent Please help choosing... If they will accept your offer floor model fridge with a nail set the only things behind crease!